Definition of a project - A project is a temporary endeavor undertaken to create a unique product, service, or result (PMBOK, Fourth Edition).
Guidance on whether an activity is a project or operational activity*:
A core distinction is whether or not the activity is unique.In general, unique activities are not repeated and thus not routine or operational in nature. Although operational activities do not fall under the project management framework, the tools and techniques may and often do prove useful in performing those activities. The following table helps demonstrate the differences between projects and operations.
| IT Project | Routine Operational Activity |
|---|---|
| Installing a new software application or a full version upgrade | Installing maintenance patches of .x ("point") releases |
| Redoing the campus network infrastructure | Replacing failed network equipment |
| Creating a new technology-enabled classroom | Adding or removing a software application from the classroom software build |
*The information was derived from George Mason University's definition of a project.
The Project Management Complexity Tool** is a tool to provide a roadmap for your project. Are any of the following true?
** The Project Management Community Project Complexity Model calculation chart was derived from the HP article "Living on the Edge - Managing Project Complexity" by Kathleen B. Hass, PMP Project Management and Business Analysis Practice Leader, Management Concepts.